Privacy policy

Privacy Policy

Last Updated: 4th June 2026

At Blurbird Sports, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, store, and protect your information when you visit our website, make a purchase, create an account, or otherwise interact with our services.

This Privacy Policy is designed to comply with applicable Australian privacy laws, including the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

1. Information We Collect

We may collect personal information that is reasonably necessary for our business activities and to provide our products and services.

Personal Information

We may collect:

  • Full name

  • Email address

  • Phone number

  • Billing address

  • Shipping address

  • Payment information

  • Account login details

  • Purchase history

  • Customer support communications

Automatically Collected Information

When you use our website, we may automatically collect:

  • IP address

  • Browser type and version

  • Device information

  • Operating system

  • Website usage data

  • Pages viewed

  • Referral source information

  • Session duration and browsing activity

Marketing Information

Where you have provided consent, we may collect information relating to your marketing preferences and interactions with our emails, advertisements, and promotional campaigns.

2. How We Use Your Information

We may use your personal information to:

  • Process and fulfill orders

  • Provide customer support

  • Manage customer accounts

  • Deliver products and services

  • Verify transactions and prevent fraud

  • Improve our website and customer experience

  • Send order updates and service communications

  • Respond to enquiries and requests

  • Conduct business analytics and reporting

  • Comply with legal obligations

  • Send marketing communications where permitted by law or where consent has been obtained

You may opt out of marketing communications at any time by following the unsubscribe instructions included in our emails.

3. Cookies and Similar Technologies

Our website uses cookies and similar technologies to improve functionality, enhance user experience, and analyze website performance.

Cookies may be used to:

  • Remember user preferences

  • Maintain shopping cart functionality

  • Enable secure login sessions

  • Analyze website traffic and performance

  • Personalize content and advertising

  • Improve website functionality

Most web browsers allow you to manage or disable cookies through browser settings. However, disabling cookies may affect certain features of our website.

4. Disclosure of Personal Information

We may disclose personal information to trusted third parties where reasonably necessary to operate our business, including:

  • Payment processors

  • Shipping and delivery providers

  • Website hosting providers

  • E-commerce platform providers

  • Marketing and advertising partners

  • Analytics providers

  • Customer support service providers

  • Professional advisers, including accountants and legal advisers

We may also disclose personal information where required or authorised by law, court order, regulatory authority, or government agency.

5. Third-Party Services

Our website may use third-party services and integrations that collect, process, or store information on our behalf.

These may include:

  • Payment gateways

  • Shipping providers

  • Marketing platforms

  • Analytics services

  • Social media platforms

Each third-party provider maintains its own privacy practices and policies. We encourage customers to review the privacy policies of any third-party services they interact with.

6. Overseas Disclosure of Information

Some third-party service providers may store or process personal information outside Australia.

Where personal information is disclosed overseas, we take reasonable steps to ensure that the recipient handles the information in a manner consistent with Australian privacy laws and appropriate security standards.

7. Data Security

We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification, or disclosure.

Our security measures may include:

  • Secure website encryption (SSL)

  • Secure payment processing systems

  • Restricted access to personal information

  • Regular monitoring of systems and security practices

  • Secure storage of customer data

While we take reasonable precautions, no method of transmission over the internet or electronic storage is completely secure. Accordingly, we cannot guarantee absolute security.

8. Data Retention

We retain personal information only for as long as necessary to:

  • Fulfil the purposes described in this Privacy Policy

  • Provide products and services

  • Meet legal, regulatory, tax, and accounting obligations

  • Resolve disputes and enforce agreements

When information is no longer required, we take reasonable steps to securely destroy or de-identify it.

9. Access and Correction Rights

Under Australian privacy law, you may request access to personal information we hold about you and request corrections if the information is inaccurate, incomplete, or outdated.

To make a request, please contact us using the details provided below.

We may require verification of identity before processing requests.

10. Customer Rights

Subject to applicable laws, you may have the right to:

  • Request access to your personal information

  • Request correction of inaccurate information

  • Withdraw consent to marketing communications

  • Request information about how your data is handled

  • Make a complaint regarding our handling of personal information

We will respond to privacy-related requests within a reasonable timeframe.

11. Children's Privacy

Our website and services are not directed toward children under the age of 18.

We do not knowingly collect personal information from children without appropriate parental or guardian consent.

If we become aware that personal information has been collected from a child without appropriate consent, we will take reasonable steps to delete the information.

12. Privacy Complaints

If you believe we have breached applicable privacy laws or mishandled your personal information, please contact us first so we can investigate and attempt to resolve the issue.

If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC).

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or services.

Any updates will be published on this page with the updated effective date.

We encourage customers to review this Privacy Policy periodically.

14. Contact Information

If you have any questions, requests, or concerns regarding this Privacy Policy or the handling of your personal information, please contact us:

Bluebird Sports 

Email: [bluebirdsports58@gmail.com]

Business Hours: 10:00 - 17:00

We will make reasonable efforts to respond to all privacy-related enquiries promptly.